Sometimes it is necessary to manually backup the emails of a leaver to ensure critical information and correspondence are not lost when the leavers account is deleted. Below is how to do this.


Open up Outlook and select the File option

Go to Open & Export and then Import/Export

Select Export to a File and then Next >

Select Outlook Data File (.pst) and then Next >

Select your email address (Whole Mailbox) to backup everything including your contacts and calendar.

Select Inbox or a specific folder to just backup certain emails.

Always select Include Subfolders unless you don’t want folders contained in the selected to be backed up.

Select Next >

Note: Don’t forget to backup any additional mailboxes like your Online Archive if required

Select Browse…

Navigate to an appropriate location to backup your Emails to.

Type an appropriate File name.

Select OK.

Select Finish.


You will be given the option to password protect your file. If it doesn’t need a password, leave blank and select OK.

Backup will now commence and below window will disappear when complete.

Now you may move the file to a USB Stick or network share etc depending on what the plans are for it.