If you get a request to install the bremote tool or VPN for Brother, please follow the steps below. This is for the Ecotrack system.



You will need to register your device's MAC address and request a new certificate from overseas colleagues 

Search and open the Command Prompt then type in ipconfig /all
Send us a screenshot of the results of this command (you may need to enlarge the window by dragging the bottom corner)




Paste the contents into a Notepad file.  Send the file to BRemote2 Support Mailing List <[email protected])


Once the MAC registration has been completed and a certificate issued, continue as below.



PLEASE NOTE: Microsoft Edge is now used.


Navigate to the URL bremote2.brother.co.jp or try  bremote2.brother.co.jp/download/


This will open the below screen. Input the user's Global ID and password. The user will have been sent via email.




Download and install the below package



 


 

 

 

Once installed find the Bremote client in start > programs.



Start it and it will finish installing. The box below will appear, select the top option.

 



 

 

Wait for it to finish installing.


Once it has finished installing the below will appear. Enter the "Global ID" and password again.

 



Wait for it to connect.





If you see the below box at any point click "yes".

 


 

This will take you to the certificate site. The screen will appear as below. Click "More information" then "Go on to the webpage (not recommended).




In the box below input the "Global ID" and password. PLEASE NOTE: In this instance, the username needs to have ap\ at the start.

 



This will take you to the certificate site. You need to download and install both certificates.


Click the first link





The first box will appear. Select "current user". Then "next".





The below will appear. Again select "more information" then "Go on to the webpage"





In the next window all you need to do is put in the password - bremote2 then click next.




    Make sure the below is selected then click next.

 

 

Then click "finish"


Click "yes" on the below window.



 

Click "ok"


Now install the second certificate. The tab should still be open in internet explorer.



 

You will see the below again. Proceed as previously.




 Click "certificate request"


 


If you receive the below error you may need to run the page in internet explorer mode.




Or add the page in compatibility mode



Or do the below





Click yes.


Click "certificate request" then wait for it to generate.






Click install this certificate. Then click "yes". 





 

Reconnect to VPN client 



Click "ok" 



 



Log in again with "Global ID"




Click "yes"


 



The below box will appear click cancel. It still connects.

 



 

Now you should be connected to the brother network. Test the user can access the Ecotrack system using one of the below URL's. Save the one that works. It can take some time to load.


http://apngoap379/ecotrack/SC_X010_10.aspx?id=eco_t


http://133.151.246.193/ecotrack/SC_X010_10.aspx?id=eco_t


If it is working you will see the screen below.