If you receive either of the following errors when trying to connect to the Domino VPN:
or
Has the user changed their password recently?
Option 1
Option 2
Disconnect the laptop from the WiFi.
Reboot your home router.
Reconnect to the WiFi
Option 3
Check VPN settings/preferences:
Click on the Cisco AnyConnect icon in the task bar to reveal the connection window:
Then click on the cog icon in the bottom left corner and select the Preferences tab as below:
Ensure the highlighted option above is unchecked.
Option 4
Run the network commands
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You'll see the Command Prompt app as the best match at the top of the list. Right-click on it and select Run as administrator. Depending on your computer settings, you may be asked to provide an administrator password before you can continue.
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Type netsh winsock reset and then hit Enter
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