Adding Outlook rules to a shared mailbox

If you have access to a shared mailbox and want to configure rules so that specific emails are sent to a specific folder, then follow the steps below:

On the Outlook on the web navigation bar, select your name in the upper right corner.

Choose Open another mailbox

o365 accounts

Enter the email address of the shared mailbox that you want to access and select Open.

Another Outlook on the web session opens in a separate window, allowing access to the shared mailbox.

Select the Settings menu icon o365 setting icon and choose Mail.

In the Mail > Automatic processing section choose Inbox and sweep rules.

o365 inbox rules option

In the Inbox Rules section, choose the + (plus) icon to add a new rule.

o365 add rule

Give the rule an appropriate name.

Add conditions, actions, and exceptions accordingly.

Select OK above the rule wizard to save the rule.

Tip: If you have multiple rules, use the move up and move down arrow buttons to set the rule evaluation order.