Problem: After upgrading to the latest build of Java 8, users are experiencing issues with both Oracle and Discoverer:

  • Unable to access Discoverer:

  • Unable to copy and paste data in Oracle.


Solution: Follow the below steps to uninstall the latest version of Java 8 and re-install a previous build.


Check if you have the latest version of Java 8 and uninstall it:

- In the Windows Start menu, type ‘Configure Java’ and click on the menu option that appears:


- In the Java Control Panel window, click the 'About' button to check your current Java version. If it shows Java 8 Update 351 or later then you are using the latest version and will need to uninstall it.


- Close the 'About Java' window and click 'OK' to close the Java Control Panel window.


- In the Windows Start menu, type ‘Control Panel’ and click on the Control Panel menu option that appears:


- Ensure that the ‘View by:’ option is set to ‘Small icons’ and click on ‘Programs and Features’:


- Scroll down to the entry for Java 8 and double click the row to uninstall. Click ‘Yes’ when prompted to uninstall it.

 


- If prompted, enter your Windows user name / password and proceed with the uninstallation.


Install Java 8 Build 341:


- Navigate to the below folder on the network and copy the 'jre-8u341-windows-i586' executable file to your desktop:

\\dps.local\Group\DPS-plc\Group_IT\User_Install\Java_Update_Oracle\Java 8


- Double click the executable file to initiate the installation.

- Follow the steps when prompted to install Java 8.

- After installation, in the Windows Start menu, type ‘Configure Java’ and click on the menu option that appears:

 


- In the ‘General’ tab, click ‘Settings’:


- Check that the 'Keep temporary files on my computer' option is unticked. If not, untick this option and click ‘OK’:


- Click on the 'Update' tab, and uncheck the option for automatic updates. Click 'Do not check' when prompted.


- Click the ‘Security’ tab and click on ‘Edit Site List’:


- Check whether the below URLs exist in the exceptions list. If any are missing, click the ‘Add’ button and enter the URLs as new rows.

Note: If prompted with a Security Warning window after adding each URL, click ‘Continue’

http://dps-ap-erpdev1.dps.local:8014/

http://dps-ap-erpdev1.dps.local:8015/

http://dps-ap-erpdev1.dps.local:8090/

http://dps-ap-erpdev2.dps.local:8016/

http://dps-ap-erpdev2.dps.local:8017/

http://dps-ap-erpdev2.dps.local:8090/

http://ukbh-plandev.dps.local:8003/

http://ukbh-plandev.dps.local:8090/

http://ukbh-plantest.dps.local:8001/

http://ukbh-plantest.dps.local:8090/

http://ukbh-planprod.dps.local:8000/

http://ukbh-planprod.dps.local:8090/

http://voraapps1.dps.local:8001/

http://dps-ap-erptst1.dps.local:8090/

http://voraapps1.dps.local:8000/

http://dps-ap-erpprod1.dps.local:8099/

http://dps-ap-erpprod2.dps.local:8090/

 

A picture containing application Description automatically generated


- Click ‘OK’ on the Exceptions Site List window


- Click ‘Apply’ and ‘OK’ in the Java Control Panel Window.


- Close all web browsers and open Oracle in Microsoft Edge to login to Oracle or Discoverer.


- After logging in and launching the application, the below window will appear. Tick the checkbox to accept the risk and click ‘Run’:


- If the below Warning message appears, click ‘Run with the latest version’:


- The application will load automatically.