Q: What is an LMS?
A: An LMS is a Learning Management System which allows access to training resources as well as training records. The Domino LMS is called Academy.
Q: Can I use Academy on my mobile phone?
A: You can, however, for the optimum experience, we recommend using a computer/laptop or a tablet.
Q: Which web browser should I use?
A: Google Chrome. If Google Chrome is not available, then use Microsoft Edge
Q: Can I access learning in different languages?
A: The courses are predominantly in English; however, we do try to translate when possible.
Q: I have been assigned training, but I’m unsure why?
A: When mandatory or compliance training has been assigned, you should always receive an email confirmation explaining its importance. If you are unsure speak to your manager.
Q: I am a new starter and cannot access Academy.
A: Academy is aligned with our HR system, Connect. If you cannot access it by your third day, please contact your HR representative.
Q: I am experiencing issues with Academy, how do I raise them?
A: Academy issues can be reported through the “Support” tab on Academy. See explainer video on how to do it.
Q: I want to learn more about Academy's functionality
A: Complete the applicable 25 minute trainings on Academy
Overview of Academy for learners - How the user dashboard works, how to find courses, how to upload external learning...
Overview of Academy for Admins & Managers - How to assign courses, run reports, locate user records...
Q: I still cannot find the answer to my questions
A: Please read through our Digital Learning page or contact Ronny Dhariwal