Benefits of Self-Service Password Reset:
- 24/7 Availability: Reset your password at any time without waiting for IT support.
- Enhanced Security: Multi-factor authentication ensures your account remains secure.
- User-Friendly: Simple and intuitive process designed for ease of use.
Should you find that your Domino account password has expired, or you have forgotten it please use the below method to reset it. Should you request assistance from Domino IT for a password issue, we will also assist in guiding you through these steps. Domino IT will not reset your password for you or request it outside of emergency scenarios and only after verification of user identity.
1. For the Microsoft service you are attempting to access select the Forgot my password option.
2. You will be taken to https://passwordreset.microsoftonline.com/
Enter your Domino email address and the CAPTCHA characters in the field below it. Then hit Next
3. Select a verification method to confirm your identity. We recommend using the Authenticator App which all Domino employees are required to use for their accounts.
You will then need to open the Authenticator app on your phone and retrieve the code for your account. Then hit Next
4. Create your new password. Please be sure it is aligned to Domino standard password complexity requirements, or it will not be accepted.
Hit Finish when you are done, and your password will now be changed.
We recommend at this point connecting to Cisco Secure Client VPN if you are operating remotely to ensure all applications and services detect the password change.