Users can now enrol their face and voice which improves the audio quality and user experience of Teams meetings and calls.
This feature helps to reduce background noise and secondary speakers and provides speaker attribution.
Where can I set this up?
If you are prompted to Complete your setup, click Create profile to start, if you click Maybe later, follow the 5 steps below
- Open the Microsoft Teams app
- Click the 3 dot ellipsis menu next to your Profile image …
- Select Settings
- Then Recognition
- Follow the prompts to enrol your voice first, and then your face.
Important: You must enrol your voice first before you can enrol your face. You can't, however, only enrol your face.
If you remove your voice profile, you face profile is removed automatically along with it. However, if you remove your face profile, only your face profile is removed and your voice profile is still there.
You can delete your voice and face profile at any time using the Teams desktop app, even if the policy for enrolment was turned off.
Microsoft doesn't use the voice and face profiles of users to train any models or for any other purposes other than providing the voice and face enrolment feature in Microsoft Teams.
My Data
Data Handling
When you enrol in voice and face enrolment, Microsoft Teams captures your voice and face data to create a unique profile that is associated with your identity.
The profile consists of a set of biometric features that can be used to enhance your voice in Teams meetings and calls and recognize you in meeting rooms with your voice and face.
The voice and face data is stored in the same region as your Microsoft Teams data. For example, if your Teams data is stored in the European Union, your voice and face data is stored and processed in the European Union.
This ensures compliance with data sovereignty and privacy regulations in different regions.
The voice and face data for users is encrypted at rest and in transit and is protected by Microsoft's security and privacy policies and practices. Microsoft doesn't access or share the voice and face data of users with any third parties, unless required by law or with the user's consent.
Data retention
Once enrolled, if you have an active Teams account, Microsoft keeps your voice and face profiles. Your voice and face profile are removed right away if you unenroll from the feature. Voice and face profile is removed within 90 days if your Teams account is deleted (You leave the business).
If you enrol your voice or face profile, you can always choose to unenroll it later, even if the current assigned admin policy doesn't you enrol. You are in control.
Note: A voice and face profile that isn't used for one year will be removed automatically. You will need to enroll again if you want to use the features again.
When you also use Voice Isolation on their device, a local copy of the voice signature is stored encrypted. This signature expires after 14 days and will be replaced with a new download.
If you leave the Domino Printing Sciences, customer data is deleted accordingly with our current data retention policy.
Data export
The export of your data is managed directly by you. You can follow these steps to export you data:
Go to Settings and more ... > Settings > Recognition
Select Export to download your data.
The data will be saved directly to your device's Downloads folder.
Frequently Asked Questions
Question: Regarding the user's voice enrolments, where do you store the data?
Answer: Voice data is stored in the Office 365 trusted compliance store.
Question: Can both users and admins control the data being saved?
Answer: Yes, both users and admins have control over the data being saved. Users can unenroll their voice. If users need to access their data, they will need to contact their admin. Users have full control of when to remove the data, and when a user selects unenroll from the Teams app, the data will be immediately deleted.
Question: For how long do you keep the data?
Answer: The retention policy is one year. User's data will be deleted if it isn't used for one year.
Question: How is data stored and processed for cross tenants?
Answer: We don't support getting data cross-tenant. We only retrieve data for their tenant only.
Question: Are voice and face enrolments available in GCCH and DOD?
Answer: No, voice and face enrolments are currently available only up to GCC and are not available in GCCH or DOD environments.
Question: Can admins download end users' voice and face data?
Answer: No, data export is managed directly by end users. Admins do not have access to export voice and face data, giving users full control over their profiles.
Question: What are the supported languages for enrolment?
Answer: The language of the Teams app that is installed determines the voice enrolment languages.
For localized versions see https://learn.microsoft.com/en-gb/microsoftteams/rooms/voice-and-face-recognition#supported-languages-for-enrollment
For any further questions, please contact the Group M365 Team via FreshService here.