Steps to Resolve Installation Issues


Prerequisites

  • Ensure your device is connected to the internet (Domino Wireless or connected via VPN)


1. Sync Your Device

Run a sync on your device to fix any installation issues. This can help in resolving conflicts and ensuring that your device is up-to-date.

Steps:

  • Open the Company Portal app.
  • Go to 'Settings'.
  • Click on 'Sync'.

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2. Check Access Issues

Navigate to Company Portal > Devices > This Device and click on 'Check access' to identify any issues that might be preventing installation.

Steps:

  • Open the Company Portal app.
  • Go to 'Devices'.
  • Select 'This Device'.
  • Click on 'Check access'.

A screenshot of a computerAI-generated content may be incorrect.A screenshot of a computerAI-generated content may be incorrect.


3. Restart your laptop


Conclusion

If the problem persists, reaching out to the support team for further assistance is recommended.