Retrieving BitLocker Key

You may have a scenario to unlock an Intune device (old or current) that's been Bit locked. An example scenario could be in the event of a theft or security incident and the machine now needs to be recovered for use.  

Typical screen showing a device that's been Bit locked:  





Coreview Method

1. Log into Coreview Portal - https://app.coreview.com/

2. Select Reports > Devices > BitLocker Keys


Intune Portal Method


To locate and retrieve the BitLocker key, follow these steps as an Intune admin.  

  1. Navigate to Intune Management
  2. Click on devices
  3. Locate your device-by-device name or serial number 
  4. Click on ‘Recovery Keys’ down the left-hand side  
  5. Click ‘show recovery key’  
  6. Enter the key on the device to unlock