If you're having issues with your integrated webcam on your laptop, i.e. video freezes during Teams call, Microsoft Camera App keeps restarting or camera light switching on and off, or even the following error
Possible causes:
Microsoft Windows Updates modifies the app Security Settings
New app installation modifies the app Security Settings
Out-of-date device drivers causing a conflict
Try the following fixes:
1 – Updates
Update all the usual:
Dell Drivers using the SupportAssist app
MS Windows Updates (Although some opinions is that this caused it in the first place so check update history to see if that’s when it started – If so remove it and try again)
2 – Apps
If it is App Specific (Camera/Teams etc) - Reset the App in settings
3 – Reg Fix
After trying all the above, this is the one that fixed mine!
Right Click Start button – Select Run – Type REGEDIT and select the Registry Editor - UAC may kick in just enter your creds
Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform
Make a right click on Platform folder and select New – DWORD
Name It “EnableFrameServerMode” and make sure the value is “0”
Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Windows Media Foundation\Platform
Make a right click on Platform folder and select New – DWORD
Name It “EnableFrameServerMode” and make sure the value is “0”
Exit Registry Editor – I found it was fixed without a reboot, but it may be needed.