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If you have access to a shared mailbox and want to configure rules so that specific emails are sent to a specific folder, then follow the steps below: ...

If you see a notification within Outlook indicating that an add-in is slowing down Outlook start up or not working as expected, try the following: In ...

The Outlook desktop application does not support more than 1 shared mailbox.   Therefore if you have access to more than one shared mailbox within you...

Office 365 groups are the successor to distribution lists.  Any emails that are sent to a group email account, e.g. UKBH-All Personnel - Bar Hill, may appea...

Depending on your Outlook settings, when you create a new appointment/meeting, Outlook automatically creates a Teams/online meeting (as shown below) and pro...

If you have an email alias (i.e. a second email address for your account) and want to filter those emails from your Inbox, then please follow the steps belo...

If you experience an issue with Outlook randomly deleting emails from your Inbox or need to recover an email that you have accidentally deleted, then read o...

If you notice that your emails are displaying incorrectly,i.e. character spacing, font etc, then please try the following: In Outlook, click o...

Attached is the word document with instructions.

If you choose to use/switch to the New Outlook, shared mailboxes do not appear in the same way as in the classic Outlook.   The steps below will guide...